Reidsville, North Carolina
Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality

First time here, Greensboro, no, 27410, Friday Sept.19 , 2015,walked in with two of my four kids..dropped off five bins of clothes..they said takes 1 1/2 -2 1/2 hours..

We started browsing and got "held up" in toy the time we surfaced an hour had passes-we figured we Haiti e to spend, was then that an employee tells me that I wasn't in line to be helped yet, as I hadn't provided my id yet..I was passed by by many employees during that hour, all of whom gave me dirty looks..not one word about going up to show Id.. So my 2hours turned into leaving to get my other kids, coming back, and staying with them another two hours-only to be handed back four bins and offered $22 for one bin. All of the jeans were in exact condition as the ones they bought. No rips, stains, in fact almost new, our boys didn't like them and we stored them.

They said they were too "well-loved!" What?..

Another lady shoved the bins on the floor and said "goodbye.." As if to get me outa there..what is this place again?Right, don't expect me to return..a joke..they could occasionally replace trash in bathroom-diapers real!lol..

This reviewer shared experience about poor customer service and wants this business to offer any options to resolve the issue. glewis1029 is overall dissatisfied with Once Upon A Child. The most disappointing about once upon a child kids clothing selling at Once Upon A Child was service, staff incompetence and price for high end clothes Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

This person also mentioned the following company Good Will Industries Thrift Store that you may also consider. Also, you can continue reading comments about Once Upon A Child.

Check out the best and the worst companies in Kids' Stores category for more informed decision or compare Once Upon A Child to other companies on our site.

Had an Experience with Once Upon A Child?

Write a review


Terms of Service
Post Comment

You May Also Like

Screaming Owl - Outfit Review Screaming Owl "...I have ordered several things from Screaming Owl and have been extremely hsppy with each and every one..." Read more The Childrens Place - Racial profiling The Childrens Place "Today I was giving the most horrible customer service experience. Early today I called to put 2 items on hold prior to my visit to pick up later. During my..." Read more Screaming Owl Swimsuit Review from Claremore, Oklahoma Screaming Owl "Absolutely TERRIBLE quality. So incredibly cheaply made. After ordering in June I just received it on August 6th. The shipping time would have been no big deal if this was..." Read more Southern Tots - Placed order, they took my money, and closed their doors. Southern Tots "I placed an order in October for several items totaling almost $100. I have gotten no response to emails, no communication whatsoever. Now the website has been shut down, the..." Read more Safe Step Tub - Never so dissapointed! Safe Step Tub "I was told by the Manager/Supervisor of *Safe Step Walk in Tubs Canada* that if I said anything about this that I would be charged with can the truth..." Read more Sa Painting And Remodeling - Sebastian Arlegui And Jose Barahona - Botched Bathroom Remodel SA Painting and Remodeling Sa Painting And Remodeling - Sebastian Arlegui And Jose Barahona "On July 26, 2017 SA Painting and Remodeling LLC, Sebastian Arlegui and Jose Barahona, agreed to fix my bathroom. The bathroom is now in need of repair due to the..." Read more Precision Tune - They lied and put my life in danger. Precision Tune "On Thursday, September 14, 2017 .. I went to the precision tune in Wilson, NC for a routine oil change, tire rotation, and tire pressure check. I live 45 minutes..." Read more Chopretail - Horrible Experience Chopretail "I am a new mother and purchased a Spectra S2 pump from Chop Retail via Walmart. I like to be a prepared mother and ordered the pump 4 months before..." Read more