Ive taken in clothes twice now and both visits were so horrible, there will not be a 3rd! First visit, i brought in 2 bags of kids clothes sizes 24mos up to 4T.
They turned down every item, with no explaination why..when i know i sent in a variety of items of great quality. A week later i made my 2nd trip, this time with 2 bags full of great conditioned size 24mos and UNDER items.. Again, they turned down everything stating that they didnt need those sizes. When i asked for a list of precise items they were interested in, the employee said she didnt know and couldnt help me.
I left with no answers, no help/assistance, and the full 4 bags i initially started with. It was a complete waste of my time.
The service is horrible and lacks communcation with customers. The staff is either lazy or not knowledgeable with their own company!
Product or Service Mentioned: Once Upon A Child Customer Care.