Once Upon A Child

why complaint is that once upon a Child in Monroeville do not pay fairly and also have favoritism you could purchase stuff from the store, bring the exact stuff back to the store couple days later, and they give you hardly nothing for the stuff they charged you, an arm, and a leg for i believe corporate needs to look at the store where as customers make the store I have been shopping at once upon a child for over six years and so I do not like bringing my clothing here for them to sell. Its a ripoff.

I took in exactly 32 pair of shoes and got $60. I did not have enough strength to speak my mind like I would have but I was under the weather. I am so done with want to call a Child in monroeville. I took a Nikes Michael Kors in the boxes at that and they had me a lousy $60 what a slap in the face I hope it gets close down or in the hands of fear cells people and they have the nerve to rack up the prices after they take your stuff and try to give you pennies for it and sell it high very high corporate.

Where are you? This is the store that needs to be locked up.

I try to sell some item that were new and the girls here were just making comments on certain items theyre like were not gonna take those items so when I asked them for a service, if someone were to speak Spanish, whoever talk to me in Spanish they were like oh I prefer to speak English and I was just trying to explain them like theres certain items that are brand new they dont have nothing wrong I just was wondering why they took 40 minutes to take three items of the 11 items I bring over and they were like not giving me a reason and just laughing and being rude about it and I was trying to talk in Spanish because I see the girl speak in Spanish and they were like we prefer to speak English, which is not mandatory for me to speak in English to them, so I did try to ask them like why they dont take some items and they didnt give me a reason there where just laughing and ignoring me, the fact that the didnt even look at the other items and make me wait 40 mints for just take 4 items it was way to much plus I was with my 2 children and they were extremely rude

I visited Once Upon a Child in Sandusky a handful of times recently (within the past 6 months) to sell some new and gently worn girls clothing my daughter had outgrown/never worn. I was treated extremely rudely on all but the first visit.

The staff there is highly unprofessional and dismissive when refusing to actually DOtheir job and go through the clothing to see what they would like to purchase from the clothing. After being told it needed to be brought in in cardboard boxes or totes, I went and purchased some new boxes and transferred the clothing to it, to then be told that they only accept items in totes they will refuse incoming items MANY hours before closing time because they are supposedly too busy . I have been turned away more than once and told to return another day, wasted more gas, waited around the area for HOURS waiting for them to call and say they are finished, only to return and realize they hadnt even moved one outfit! They complained of nonexistent stains and a strong basement odor mind you I had just washed all of the clothing, removed any items with stains before going, and also sprayed them with febreeze just for good measure, even though they had NEVER been in a basement or anywhere else that had an unpleasant odor, for that matter.

I dont smoke, nothing. The employees lie and are rude and dismissive on nearly every occasion. Even another store location had poor service and forgot to call to tell me they were finished, so I had wasted approximately 3-4 hours near Cleveland killing time waiting for them to call, only to eventually call myself and be told they had finished many hours ago and just hadnt called to let me know (oops!) I am not certain if they treat others this way, but I assume so since they should not have anything against me personally, as I was polite and respectful to staff. Extremely pissed off on numerous occasions by the Sandusky Ohio branch employees.

They should not have jobs where they have contact with customers because they are extremely rude and not personable or polite . They need to be trained on customer service and get some serious attitude adjustments!