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I was considering taking my used children's clothing items here. Many of them were only worn once, or still have the tags on them. However, after reading these reviews, I am sure that I don't need to waste my time. Not only does it appear that this store refuses items...
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Anonymous
Anonymous

Yard sale!! Best idea ever!!

1.8
I liked
  • Browswing store items
I didn't like
  • No help bad customer service
  • Reading review regarding to selling
#1284555
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My mother recently went to once upon a child to sell a bin of toys. The workers told her the toys are outdated, one side of an infant swing rocker, books were worn and tore. These comments are absolutely false. The infant toys were learning toys. One of them were...
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#1282013
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Once Upon A Child - Complaint

Everything in the store is marked clearance yet they won't sell items at the clearance price. They say it's for an upcoming event. Yet no signs are posted stating that you don't get it for that price until a later date. I asked to speak to a manager and was given another employee with an attitude asking " Do you want the stuff or not?" So no I have yet to speak with a manager.
3.1
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
#1272906
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Once Upon A Child - Rude management

They have a 15 year old girl working illegally who’s an assistant manager that eats on the floor and I asked her for help multiple times she’s to busy to help out.
4.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website
#1271680
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Tuesday 5/29/18 I went in and spent $122.52. I’ve been a very good loyal customer for years. When I was in there there was a play kitchen behind the counter. I asked if I could purchase it and the associate told me I’d have to wait till they checked it in. The...
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Anonymous
Uradumdum

Sorry but you are {{redacted}}.First of all, the kitchen wasn’t ready and they would call u when it was? Don’t you know what that means stupid, if the item wasn’t ready that m...

1.9
#1268333
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Once Upon A Child - Terrible

Hobestly they bsrely take in good quality stuff or give you pennies, then you go to look at their stuff which looks so worn (shoes even with dirt on it still) these would not be even sold at a garage sale. Go to carters or old navy even value vullage and tiu will find newer and better.
1.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money
Warranty
#1264557
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I've been an dedicated customer x 8 years... Very disappointed with my recent clothing drop-off - most of my clothing was returned to me! My clothes were only one season past, most had only been worn once/very little. Some even still had Once Upon a Child tags attached...
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Anonymous
4yourinfo

We are in the business of buying clothes from customers, that is how the story makes money we are trying to not buy from customers or look for reasons not to. If you’re close ...

3.6
#1264080
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Dover, DE store--Avoid this place at all costs! The staff are beyond rude & downright nasty to the customers. They are pissed off just doing their job-they get mad at you for bringing in too many items (I called and even asked if there was a limit)-then they proceeded...
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Anonymous
Yupyup

Do you understand how much clothes come in on a daily basis? And you are complaining about your old nasty clothes being tossed in boxes? I’m sorry, should we be folding them f...

Anonymous
Yupyup

Listen you {{redacted}}… I was an employee there so let me school you. It’s stated everywhere and you can ask, we don’t take clothes that are three years or older, we take eve...

1.0
I didn't like
  • Snotty attitudes for not any reason
  • No help bad customer service
  • Rejected clothes tossed in boxes
#1255896
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Once Upon A Child - It's sad a shame worthless to get treated that way as been l

Yes feel like a waste of time
1.0
Details
Value for money
#1253828
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Contact Once Upon A Child

Mailing Address:
Once Upon a Child
605 Highway 169 N, Suite 400
Minneapolis, MN 55441
Phone:
(763) 520-8500
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Once Upon A Child Products and Services

All Once Upon A Child Products
They took advantage of me when I bought clothes to sell to them. I believe the store is deceitful.
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Anonymous
Truth

I’m curious how you were taken advantage of? Because you are not forced to do anything, you are offered a quote and you either take it or leave it… So again, how were you taki...

1.1
#1253179
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