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Once Upon A Child - Unclean people who donate

I bought a toy for my daughter it smelled like urine when i got it home. I worked at a goodwill in Norfolk we sprayed donations with starifab. The people that donate are the most unclean people to donate something thats got urine all over it. I will never buy used in Memphis.
1.0
Details
Value for money
#1190000
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There were five employees standing around talking behind the counter while a line of 10 people were waiting to cash out at the ONE open register. An employee named Zach yelled at customers trying to cash out that he was busy. I put down my stuff and walked out. NEVER...
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Anonymous
Donna Wenzel

I was there in on Sunday the 18th of February and I had excellent help from the Manager that was on duty . When I was looking at the strollers. She had a great personality a...

#1188070
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I went to Once Upon A Child to sell some things that were given to my son BRAND NEW, he just couldn't use them . The items were clothing and one pair of Reebok shoes , all still with the tags on them . They bought all 18 pieces, but only paid out $28 to me . I don't...
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#1177527
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I purchased furniture, strollers, bassinet, pack plays, changing table , playpen and many clothes. Items were very nice. But taking back items within 8 month period was just about nothing. Sorry, not in style, stroller outdated, clothes must be within 1 year or current...
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#1175088
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I brought them 3 boxes of clothes and they looked through them only got 16 items. But when I got home, I realized some of my baby's stuff was stolen.
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Anonymous
Mommy of 2

Then maybe you should have separated the clothes into Ziploc bags or some other way of categorizing them so you can keep track and check the clothes BEFORE you leave the store...

#1167994
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Once Upon A Child - Won't do a exchange on toy

Hopefully you dont buy an toys from here and want to exchange them. She said we only do exchanges up to a month. I waa one day past and didnt realize when i bought jt with rbe holiday season. Dont buy stuff her untim you look it over real closely or set a reminder to being it back
Product
#1159966
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I went in to sell some clothes and they wanted me to leave while they went through the clothes. It is winter time (in Texas) which could end at any time. It's December and we are wearing shorts today. So when I came back they only wanted the winter items which there...
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1.0
#1153019
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Can someone explain to me there pricing system? I got a christmas box last year with 24 xilaration over the socks, super cute, and 26 pair of 4 for 20$ underware. These items all had tags. The socks were 14.99 each. I also took two Merona purses for girls, never used,...
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nine19am_32
nine19am_32

I feel you . I took 18 pieces of brand new (still with tags) , brand name (Reebok , old navy, etc.) Items to them and they paid me $1.55 per item . Like , I wasn't expecting ...

Anonymous
Mommy of 2

They explain pricing when you ask them. They pay roughly 50% of their selling price. So if pants are worth $20, they will sell for $10 so they will give you $5. This isnt rock...

#1147409
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Once Upon A Child - Terrible experience

I came back within 24 hours. Girl pointed to my ticket and said nothing can be returned if you don’t come back that day. Gave me $7 for 3 uniform pieces including $50 never worn gap khakis. Never going back. Warning to other consumers!
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website
#1146657
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I have been going to the store for quite sometime and initially they had very poor customer service and were extremly rude. Once the new owners took over they seemed to clear out alot of their customer service reps and replaced them with good people. The owners...
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3.6
#1145718
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