Once Upon A Child Reviews

Hello, we had a new once upon a child open in fort smith arkansas! I had never been but they were asking for clothes to buy for the new store and i had about 300 pieces of very nice name brand clothes that i needed to sale so i took them in to be looked through and purchased!

I brought it in a huge plastic storage container thr clothes were freshly washed and folded nicely thr lady took them and said give her a hour! So i came back and she said my offer was $98 for 175 items i asked to see what they took they took every piece of expensive name brand outfits and sets and hoodies out like nike, hurley, under armour and Abercrombie, and adida that i spent a crap ton of money on so im thinking i shld of atleast made $2 a piece or more i know u need to make a profit but not at what yall trumed around and priced those clothes for anyways i denied the quote and wanted thr clothes back and she said it was final and she couldnt give me anythi g back because they already sprted it and put them in separated bins on top of that all my freshly folded and clean clothes were throwed all back in the bin not folded thrown! So i was ripped way off and had to leave and fold everything back as well! To make matters worse thr lady was rude and also i went back a few days later with a friend and my sons clothes were marked for sale at $19 and $25 a set and yall paid me under 50 cents a piece!

U lost my business and my firends and also a few others because the same lady talked so badly to another customer that idk told her loudly that her clothes were so nasty and she couldnt touch them and told her to leave!

Thats no how u do service and this store is brand new! Do better!

Email I sent to Corporate:

I've noticed the last few times that I have sold items that they have completely lowballed me. I sat and watched women who don't look like me sell dirty shoes for less and walk out with much more money than me.

Yesterday, I sold a brand new item worth 50-60 dollars that was never used, 2 pairs of brand new sandals that were never worn, a like-new pair of Nikes, a brand new dress never worn, another pair of Nikes, and 2 other pairs of shoes. I believe they said altogether there were 7 items, and they offered me 21.00.

While the items were much too small for my kids, and the big item (brand new and never put together) were items I no longer needed, I honestly felt discriminated against. I was not trying to get rich, but 21.00 for all of those items, I would have rather donated them.

I will be placing a Google review this week as well. Furthermore, I've sold items with Once Upon a Child since 2015 (not this location), and I don't think I've ever been so offended.

I had called ahead of time to inform them what I was bringing in an extremely big dollhouse to make sure they accept dollhouses of this size. To which Inwas rold "YES" as long as all the pieces are with it.

Now mind you that this dollhouse is over 5ft tall and absolutely stunning in every way... it is brand spanking new and has all the furniture as well...it literally has not one

scratch on it.. had to have someone w a truck help me load it and it was not an easy move to get it there which I never would have done except I saw on the Once Upon a Child's website from a different location that the same exact dollhouse was being sold for a $100 dollars(the same exact one) except mine was new w all the pieces and that one was obviously used...they offered me $30 dollars for that dollhouse...$30 dollars...now while it's not about the money it also is a point where I would be an idiot and was insulted at that offer. That is a highly sought after dollhouse that is sold out everywhere online and out of stock and retails for well over $350 and u have one in another store that is all beat up and missing furniture and have a sricker price for 100 bucks on it...nnnaaahhhh...this place is a joke ...

and it's a shame bc it is an absolutely beautiful dollhouse that someone wld have scooped up in a second for their child at less than half the price...

$30 bucks is an absolute spit in the face and whatever system they use shkd be the same in every store bc $30 bucks for the same BRAND NEW dollhouse and $100 bucks for that exact dollhouse in another once upon a child in a used condition makes no sense to me...oh and a little side note for buyers..they are selling designer named clothes and shoes at this location like (Burberry, and Gucci) etc... for alot of money making people think their buying name brand designer items for cheap but THEY ARE NOT REAL DESIGNER ITEMS...they are 99% replica and that's messed up...check ur seigner items before oaying that price bc they are more than likely fake

I took in 2 pair of Nike shoes, 1 pair of Jordan shoes, 4 school uniform tops, 1 school uniform dress, a brand new soccer ball never open, and a brand new book bag and they offered me $36 and some change. It was an insult.

I refused the offer and packed my stuff up. Its no way it wasnt even $50. I dont see how they can low ball people. All of my shoes and clothes were in good condition.

Its not worth the time and definitely not the money. Dont be afraid to refuse the offer.

I would rather donate or give it to someone who can use it. A word to the company consider giving more money for the donations.