Product: Once Upon A Child Customer Care Clear all filters (0 of 70 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
I went in with a couple of items to see if they would purchase or give me store credit. So few items that I brought in today were gently used clothes, nursing pads, little baby size newborn onesies the little mittens stuff that my baby didn't get to wear for that long...
Read more
Anonymous
Anonymous

I have sooooo many brand name new with tags children's clothing I was gonna take. I sure am glad I read the reviews before I took all my things there. Looks like the only good...

1.2
Product
Once Upon A Child Customer Care
#1328661
Reply to reviews
I am a long time customer and seller to the Valparaiso Indiana Once Upon a Child. Initially this location was well ran from every aspect. However, since their remodel/reopening in May 2018 this is by far the worst location and experiences I have had. I have been in...
Read more
Product
Once Upon A Child Customer Care
#1305779
Reply to reviews
Show

Once Upon A Child - Complaint

Everything in the store is marked clearance yet they won't sell items at the clearance price. They say it's for an upcoming event. Yet no signs are posted stating that you don't get it for that price until a later date. I asked to speak to a manager and was given another employee with an attitude asking " Do you want the stuff or not?" So no I have yet to speak with a manager.
3.1
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Product
Once Upon A Child Customer Care
#1272906
Reply to reviews
Some even still had Once Upon a Child tags attached from my previous purchases! Sadly I feel it wasn't worth my time of washing, folding, dropping off @ the store. With (2) tubs of clothing, my money return was very minimal. I'm not sure what the store is now looking...
Read more
Anonymous
4yourinfo

We are in the business of buying clothes from customers, that is how the story makes money we are trying to not buy from customers or look for reasons not to. If you’re close ...

3.6
Product
Once Upon A Child Customer Care
#1264080
Reply to reviews
Dover, DE store--Avoid this place at all costs! The staff are beyond rude & downright nasty to the customers. They are pissed off just doing their job-they get mad at you for bringing in too many items (I called and even asked if there was a limit)-then they proceeded...
Read more
Anonymous
Yupyup

Do you understand how much clothes come in on a daily basis? And you are complaining about your old nasty clothes being tossed in boxes? I’m sorry, should we be folding them f...

Anonymous
Yupyup

Listen you {{redacted}}… I was an employee there so let me school you. It’s stated everywhere and you can ask, we don’t take clothes that are three years or older, we take eve...

1.0
Product
Once Upon A Child Customer Care
I didn't like
  • Workers
  • Snotty attitudes for not any reason
  • Rejected clothes tossed in boxes
#1255896
Reply to reviews
This place use to be so great! But lately the employees are rude or just plain out ignore the customers in store. Their USED things are very over priced! A lot of the smocked things I can get brand new for the same price. They are not very child friendly, the lanes are...
Read more
1.2
Product
Once Upon A Child Customer Care
#1248783
Reply to reviews
Today May 4th 2018 I went in with a basket full and garbage bags full of summer and winter clothes some has tags on it some did not they were all washed and all new clothes when I went back to pick my stuff up when they called they were very rude and disrespectful I...
Read more
1.1
Product
Once Upon A Child Customer Care
#1248075
Reply to reviews
Show

Once Upon A Child - Unhappy with rude employees

They wouldn't even look at my stuff because there was 2 little black specks of something in the bottom of my basket and everything was name brand and most with tags when I complained about it they told me to never come back
1.3
Details
Advertised vs Delivered
Diversity of Products or Services
Layout of Store
Price Affordability
Product
Once Upon A Child Customer Care
#1244468
Reply to reviews
Show

Once Upon A Child - Customer complaint

Unprofessional workers made jokes and rude gesture toward my items of clothes
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
Warranty
Website
Product
Once Upon A Child Customer Care
#1234018
Reply to reviews
Show

Once Upon A Child - Terrible..rude..awful service

Extremely rude and demanding, as soon as i walk in they demanded my license as i was taking it out of my wallet they demand my license again ...not at one point was there a hello...or a smile just rude angry girls for no reason. Not happy with service and will never come back
Product
Once Upon A Child Customer Care
#1223534
Reply to reviews