Product: Once Upon A Child Customer Care Clear all filters (0 of 81 reviews match)
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Once Upon A Child - BAD CUSTOMER SERVICE

Once Upon A Child - BAD CUSTOMER SERVICE
I GOT AN EMAIL SAYING 20% OFF SHOES THEN I OPENED IT AND IT SAYS 20% OFF RIDE ON TOYS. SO I SENT AN EMAIL SAYING " THIS IS FALSE ADVERTISING" JUST SO THEY KNEW IT WAS MISLEADING AND LOOK WHAT THEY REPLIED TO ME WITH.... WOW.. I COULD NOT BELIEVE THIS. I WAS SO NOT BEING RUDE TO THEM IN ANY WAY. I ATTACHED THE EMAIL'S , PLEASE READ... AND TELL ME IF I WAS WRONG!!!!!!!
1.0
Details
Customer service
Product
Once Upon A Child Customer Care
I didn't like
  • Customer service
#1448919
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I came in to the colerain location today and believe to have experienced the rudest customer service that I have ever encountered. I have brought clothing in for resale several times in the past. Today, I brought in 4 bags of clothing and after receiving my text...
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Anonymous
Come01

Manager at sawmill location was very rude to me and didnt care.

2.7
Product
Once Upon A Child Customer Care
#1381679
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First time I went there they gave me 75 for a basket of clothes. Last few times weren’t the same. Same amount of items for almost half as that. I’ve shopped there and bought eight shirts for 40$. And today they tried buying a basket full of clothes, and four pairs of...
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3.5
Product
Once Upon A Child Customer Care
#1379264
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Ive taken in clothes twice now and both visits were so horrible, there will not be a 3rd! First visit, i brought in 2 bags of kids clothes sizes 24mos up to 4T. They turned down every item, with no explaination why..when i know i sent in a variety of items of great...
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2.3
Product
Once Upon A Child Customer Care
#1375495
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To the owner of Once Upon A Child, I want to start of by saying that the employee I spoke with, which was the manager on duty was nice and polite. The situation was I purchased a Entertainer( bouncer) , on 09/19/2018. My daughter didn’t use it a lot, so that’s why I...
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1.0
Product
Once Upon A Child Customer Care
#1370943
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I brought things to sell to the location near me with my 2 tear old son the csa there the moment i walked in gave me dirty looks but i ignored it so as i was shopping my son was playing in the toy area and also walking back and forth from the toys to where i can see...
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1.0
Product
Once Upon A Child Customer Care
#1360252
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So first off, I’m tired of being treated like I’m some sort of beggars, I’m bringing them very nice clothes it gently worn there’s no stains on them and they act like none of my clothes are good enough for them.As a matter of fact you look into their shoe racks and...
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1.6
Product
Once Upon A Child Customer Care
#1349531
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My daughter and I washed and bagged up all of her two kids baby clothes and an expensive swing that was only a few years old and took it to them. Drug it all in just to hear they dont need any baby clothes and the swing is not new enough. As we looked around and saw...
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1.6
Product
Once Upon A Child Customer Care
#1337423
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I went in with a couple of items to see if they would purchase or give me store credit. So few items that I brought in today were gently used clothes, nursing pads, little baby size newborn onesies the little mittens stuff that my baby didn't get to wear for that long...
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Anonymous
Anonymous

I have sooooo many brand name new with tags children's clothing I was gonna take. I sure am glad I read the reviews before I took all my things there. Looks like the only good...

1.2
Product
Once Upon A Child Customer Care
#1328661
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I am a long time customer and seller to the Valparaiso Indiana Once Upon a Child. Initially this location was well ran from every aspect. However, since their remodel/reopening in May 2018 this is by far the worst location and experiences I have had. I have been in...
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Product
Once Upon A Child Customer Care
#1305779
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