Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

I took in gently used brand clothes and shoes as well as toys and movies and they rarely take anything. They seem to only buy from certain people they seem to know themselves.

They are incredibly slow, unwualifued and moody/rude!!! I had Brought in Disney movies they refused but took movies like Veggie Tales. I took the same stuff in twice and furst time they did not want certain things they took second time. Funny right?

Buying is alright, selling a big no. I make more money selling stuff myself online.

Review about: Once Upon A Child Marketplace.

Reason of review: Poor customer service.

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Ashburn, Virginia, United States #1356223

The owner and managers train their employees horribly. They tell them to only take super nice items.

And then sell them for outrageous prices. The owner doesn't even speak english


The once upon a child on Austell rd is the worst! You are exactly right about doing business with them.

They tend to only like buying items from the people they know personally. The staff is very unprofessional they stand there and talk about their personal lives out loud around the customers and it always smells like a Popeyes when you go in there.

The owner is the worst of them all she encourages her staff to low ball items and changes prices of items that were already priced right in front of the customer. Worst place ever!!!!!!!!!!!

to Anonymous #1352846

The Austell location is horrible! It smells like the chattahoochee river.

The employees need to stop eating out in the sales floor area.

It's hot *** *** in there, no a/c and the customer service is horrible. The owner is ratchet as ***!!!!!!!!!!!!!!!!!!

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