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I went into the store with three boxes of kids clothes, boys and girls, and was told they needed an hour to go threw them. In the boxes were some brand new clothes with tags still on them, brand name expensive clothes, all cleaned and folded.

My husband and I went around the store looking for new items, and noticed many of the same clothes we were offering, were hanging for sale. Some of the clothes on the racks were ripped, out of style, and the shoes were dirty. After an hour and a half I went to the counter to see what they would be taking and was told that my clothes were not their stores style, my clothes are not up to date in fashion for their store. I had clothes that were Ralph Loren, Polo, Lands End, Gap, etc...

My children have always gotten complimented on how nice they dress. We took back our three boxes and will never go in that store again.

Reason of review: Poor customer service.

Once Upon A Child Cons: Service, Staff incompetence.

Location: Randolph, New Jersey

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Guest

Terrible place

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