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2.1 Based on 85 reviews
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  • Customers like
    • Convenince 1
  • Customers don't like
    • Clerks attitude 12
    • Service 7
    • Workers 6

My daughter in Norwood, Ohio had a slide, water table, child's lawnmower and a child's adorandak chair stolen by a neighbor and sold to Once Upon a Child is Oakley, Ohio. After contacting the police, she called around to various Once Upon a Child's to see if her items might have been sold to them. She found her items at the Oakley store and contacted the police again. The store had video of the people selling the furniture. The police brought... Read more

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This was my first experience with this and I took in a whole bag of polo stuff a lot of it was never worn and they didn't buy it. They gave me some excuse like they were faded and some other excuse. I just figured that maybe they don't do too much boys stuff. Then two days later I took a bag of girls dresses with the tags still on them and was told the same thing. I don't think they know what good stuff is. Read more

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Oak brook il, they have really nice things for sale. I just hate selling to them. It's alway a two hour wait. Supposedly they go in order of how the bags come in, I don't believe that because on two different occasions I was told "we just got a lot of bag in just now" It's funny how one week they would reject an item but the next week buy it. It should be a standard they follow, and not if the person checking the item think is cute. Read more

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This place is great when comes to budgeting but don't ever try to Sell clothing they seem to only care about labels not quality polo that our washed up and won't buy anything that isn't a polo the will sell u something not 100% but will not buy stuff they jack up the prices for things you buy but will give you 90 cent for 12 outfits it seem to me the staff have people they like and they don't like sometimes the owners niece is rude as *** she... Read more

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I been looking for 40 minutes a pair of shoes size 9 when ready to paid they said the shoes is on hold for someone they make me find the shoes for sombody and then they call a the other person for pickup the shoes I waste my time for nothing this is the worst store a been there they work for somebody they don't have to be like that because They workers they don't do they job

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To who ever this concers, First off, what kind of business do you run? A Cruel and pathetic Children’s Clothing store? Where you treat your employees like ***? Make them cry after shifts. This place is a *** joke. No wonder why you Aren’t BBB Accredited, why? Cant pay the membership..? no you would rather treat your employee like a piece of ***, MAKE HER SIGN A WAVER MAKING SURE SHE WOULDN’T PUT BAD REVIEWS ABOUT THIS PLACE EVERYWHERE. Ive never... Read more

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I brought my items in to sell to them and they rushed through my stuff and didn't even want to give me a fair amount. I went ahead and accepted it. I came back another time and brought more items to sell. They have a manager Carly who was very rude to me. She took a long time to look through my things, though i stayed in the store, asked another associate what a price should be I the customer shouldn't get that much for an item. She talks about... Read more

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Rudest group of women I've encountered. Acted annoyed from the moment I walked in. Brought in too many things to go through even though there was only 2 customers in the store. The older lady appeared to be a manger and she was the rudest one of all. I would never go back.

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Id like to say that even though they gave me a decent price for the items they took, i had gotten nothing but attitude from all the girls.whether it was selling my items or buying!! They are all pretty young so i can understand the attitude thing, but the manager that was there at the time(5/24/16) 11:00)) was older and those younger girls responded directly from her attitude. I really like the prices but im seriously hesitant to go back because... Read more

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This is the NASTIEST store I have ever been in! The fact that it is 10,000 sq. ft.; I assume is to be impressive, but it's 10,000 sq. ft. of nastiness! My 3 year old had to go potty so i quickly took her to the restroom only to find it locked! Most mother's know that when a toddler has to go, they have to go! VERY frustrating to walk all the way back up (maybe 5,000 sq. ft.) of this store to find an associate to open the restroom. When I made it... Read more

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